WE ANSWER YOUR COMMON DOUBTS
What is the price of your products?
Our prices are marked on our Loblan collections pages. Prices in Bs.S will vary depending on the daily price of the dollar.
What models are available?
Available colors and sizes are marked on the product pages. You can see our variety of models in our collection pages that we classify into Texan, Casual, Urban, Biker, Construction and Lady.
What are your payment methods?
We currently accept payments through PayPal and Zelle transfers in Dollars, as well as transfers in Sovereign Bolívares through Banesco, Provincial, Mercantil and Venezuela. To make this type of transfer or transfer by Mobile Payment you can do it through the website and sending the payment receipt through WhatsApp .
How much does the shipment cost?
National shipments are made through Zoom, Domesa or MRW according to your preference and have a cost of $ 8. If you make a purchase equal to or greater than $ 99, the shipping will be totally FREE. Delivery times take 3 to 7 business days to reach their destination and are perfectly packaged, so LOBLAN is not responsible in the event that your order is delivered with physical damage by the parcel. Check our Shipping and Returns Policy for more information
Do you make returns?
If on our part a defect is found or it is determined that the product does not correspond to your order (model, color, size), we will be happy to receive the product, only if it is reported within a period of 14 calendar days after delivery. . The first exchange / return that is made for your purchase will not generate shipping costs for you, as long as the report is prepared within a maximum period of 14 calendar days. If a second change is necessary, it will be paid for by the customer. Check our Shipping and Returns Policy for more information
Do you ship abroad?
At the moment we are not making International Shipments. Stay updated with us through our networks to find out when we reactivate in service.
Are the boots waterproof?
The seams and construction of our Loblan boots allow optimal restriction between the sole and the leather construction that helps keep your feet out of contact with water. With our outstanding welt construction, the bellows system in the braiding and the fine materials we use, we can claim at least 75% waterproofing.
What materials do they work with?
Our boots are made with natural skins, like the lining and the soles where applicable, we use cattle leather with thicknesses ranging from 1.6 mm. up to 2 mm. Tanned only in tanneries, national or foreign, certified in environmental protection. In our more urban models we use highly durable rubber soles that withstand daily use over long distances.
They have a guarantee?
Our footwear has a 3-month guarantee for manufacturing faults or quality defects, in which case we are responsible for the repair or replacement of the footwear in question. The 3 months will be counted from the date you buy the product.
Do you make custom boots?
If you want a personalized boot service you can contact us through WhatsApp or come to our store in Puente Hierro to give us the specifications. The price will vary depending on the complexity of the order and normally leaves between 14 and 20 business days after placing the order.
Do you make repairs?
Currently we do not have a boot repair service.