Shipping Policy
National shipments are made through Zoom, Domesa or MRW according to your preference and have a cost of $ 8. If you make a purchase equal to or greater than $ 100, the shipping will be totally FREE . Delivery times take 3 to 7 business days to reach its destination and are perfectly packaged, so LOBLAN is not responsible in the event that your order is delivered with physical damage by the parcel.
At the moment we are not making International Shipments.
Orders received from Monday to Thursday after 12:00 hrs will begin processing the next business day.
Orders received on Fridays, Saturdays and Sundays, will be processed on Monday to start with the validation of payment and then make the shipment.
In the event that the Product is not available after the order has been placed, the Customer will be informed by email or by call about the total or partial cancellation of his order, a purchase voucher or refund of the amount paid to LOBLAN.
LOBLAN is not obliged to send another product of a more expensive amount due to the lack of merchandise, since the availability displayed is while stocks last.
Return Policy
Returns are subject to Loblan's Sales and Refund Policy.
Changes/refunds made by size or color will be borne by the customer and must be made within a maximum period of 14 calendar days.
Yeahfor our partIf a defect is found or it is determined that the product does not correspond to your order (model, color, size), we will be happy to receive the product, only if it is reported within a period of 14 calendar days after delivery.
You will have to send us an email toinfo@loblan.com.veand present your case.
It is essential that the products subject to an exchange or refund are in perfect condition and without obvious signs of use, otherwise no exchange or refund can be made. It is your responsibility to provide adequate packaging to ensure that returned products arrive in perfect condition. If you have difficulty finding suitable packaging, we suggest using the original box or bag in which you received your order. If the items are received in poor condition, we will not be able to make the requested return. If this were the case we will communicate via email.